Bakery orders
Custom cake order form: questions and free template
A cake order form should capture enough detail to price and confirm an enquiry without forcing customers into a long email thread.
Quick answer
Collect the cake size, flavour, servings, design, required date, dietary requirements, budget and customer contact details. Allow an inspiration image upload, and make clear that submitting the form is a request until the bakery confirms availability and price.
What should a custom cake order form include?
- Customer name, email and phone
- Occasion
- Cake size or tier count
- Flavour
- Number of servings
- Design, colours and inscription
- Required date
- Dietary or allergy information
- Approximate budget
- Reference image upload
- Extra notes
Request first, confirm second
Custom cake pricing depends on design, servings, materials and availability. Unless your system checks all of those automatically, the safest customer experience is to call the submission an order enquiry or request and confirm the final booking separately.
Use conditional questions for dietary needs
Ask whether there are allergies or dietary requirements first. Only show the detailed follow-up field when the customer answers yes. That keeps the main form shorter while still capturing critical information.
Use the free Formni custom cake order template
The Formni template already includes size, flavour, servings, design, budget, date, dietary branching and image upload. You can replace the options with your own menu and publish a shareable form.
Open cake order template